You can find our refund policy here.
What is your refund policy?
How do I request a refund?
To request a refund, contact Customer Support.
How do I cancel my order?
Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order and your payment processing is complete. To request a cancellation of backordered items, please contact Customer Support.
If you requested for an order cancellation and receive a Shipment Confirmation notification, please contact Customer Support.
How can I return my items?
If you're dissatisfied with an item you have received, you may contact Customer Support for a Return Merchandise Authorization (RMA). For details on items eligible for return, how to process a return, and refund information, see the Returns and Refunds in ZADAKStore Support.